Enter the order number from your confirmation email, along with the billing email address used on the order.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Tracking details are also emailed and texted to you when your order is dispatched. If your order was dispatched more than 7 business days ago and has not arrived, email connect@charakbears.com with your order number and we will chase it with the courier.